Sick On Sin shares your concerns regarding the privacy and confidentiality of personal information. Please be assured we will never sell, give or exchange personal information, and we will only ever use your information for the purposes stated.PERSONAL INFORMATION WE COLLECT
We collect 2 types of information about visitors to the Site: (a) Device Information (i.e. tracking data) which may be automatically collected from visitors, and b) Order information which users provide voluntarily.
When you visit this Site, we automatically collect information about your device including your web browser, IP address, time zone, and some of the cookies that are installed on it. As you browse the Site we collect aggregate information about individual web pages or products viewed, the websites or search terms that referred you to the Site, and information about how you interact with the Site.
We collect this information using:
- Cookies: data files placed on your device and often include an anonymous unique identifier.
- Log files: track actions occurring on the Site, and collect data including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
“Web beacons” “tags,” and “pixels”: electronic files used to record information about how you browse the Site.b) Order Information:
There are various ways in which you may voluntarily provide Personal Information through our Site - signing up to receive our email newsletter, creating a user account, ordering merchandise, submitting a product review, or contacting us directly. This information is collected only with your knowledge and permission, and it is implied that the person gives consent to our collecting it and using it for that specific reason only.
When a user makes a purchase or attempts to make a purchase through the Site, we collect certain information including the person’s name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.HOW WE USE YOUR PERSONAL INFORMATION
Our primary purposes in collecting information is to provide products / services our users request and to optimize the use of our Site.
We use the Order Information generally to fulfill any orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this information to: communicate with you about your order; screen orders for potential risk or fraud; send abandoned card notifications, and provide users with information relating to our products or services.
If you have opted in to receive our Email Newsletter, we will use your email address to send you emails that include information about new products, sales, special offers and other updates. You can easily be removed from our mailing list at any time by following the instructions given at the bottom of each email or by contacting us.
Emails and social media posts related to Sick On Sin may be quoted for press or testimonials purposes. Photos sent to us or posted online may be used on the website, posted on our social media outlets, or used for promotional / advertising purposes unless the sender requests otherwise.
Customers may receive an automated product review request email after making a purchase on this Site. Submitted reviews will be posted on our website (and may be used for promotional purposes). Reviews provide important feedback about our products for us and for other users. Submitting a review is voluntary.
Device Information (in particular, your IP address) is used to help us screen for potential risk and fraud, and more generally, to improve and optimize our Site. We may also use information that has been de-identified and/or aggregated to perform data analysis, and measure and improve the effectiveness of our campaigns and Sites. Future usage may include targeted advertisements or marketing communications we believe may be of interest to you.SHARING OF INFORMATION
We share the Personal Information you provide us with our third-party service providers as necessary for the provision of services such as website hosting, data analysis, payment processing, shipping of merchandise, information technology, customer service, email delivery, auditing, and similar services. We take reasonable measures to ensure these third parties are protecting your information.
Personal Information may also be shared per the following circumstances: responding to legal process or to government / law authorities requests; violations of our agreements, terms and policies; to prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or to protect the rights, property, and safety of our customers or others.
Trusted service providers we use include:
b) Google Analytics: to help us understand how visitors use our Site. Read how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en
Technical and organizational measures are taken to guard against unauthorized or unlawful processing of your Personal Information and against accidental loss or destruction of your Personal Information.
This Site is hosted by the Shopify Inc. e-commerce platform. Your data is stored through Shopify’s data storage, databases and the general Shopify application on a secure server behind a firewall. Shopify encrypts data sent to and from merchants and buyers using the HTTPS protocol. It also encrypts any sensitive stored information, and salts and hashes merchant and buyer passwords using bcrypt.Security standards and certifications:
- Level 1 PCI-DSS compliant.
- Third-party data centres with industry-standard certifications.
Transactions completed using the direct payment gateway (i.e. Shopify Payments) are encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Shopify follows all the Payment Card Industry Data Security Standard (PCI-DSS) requirements (ensures the secure handling of credit card information). Your purchase transaction data is stored only as long as is necessary to complete the transaction, after which it is deleted.
All payment information is handled by one of the above services. We personally do not collect, have access to, or store any credit card information. Access to our Site Admin is password protect with multi-factor authentication. Currently only 1 person has log in accessibility for this Admin.
Additionally, in order to protect your privacy we urge you: (1) to protect against unauthorized access to your use of the Site; (2) to ensure no one else uses the Site while the user’s machine is “logged on” to the Site; (3) to log off or exit from the Site when not using it; and (4) to keep your password or other access information secret.YOUR RIGHTS
We take reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us at any time concerning your Personal Information. We will consider your request in accordance with applicable laws.
Right of Access and Rectification: You have the right to know what Personal Information we collect about you and to ensure that this data is accurate and relevant for the purposes for which we collected it. We allow our users to access and obtain a copy of their Personal Information and to update it if it is incorrect, complete or out of date. You may be asked to provide certain credentials to permit us to identify your Personal Information.
Right to Delete Personal Information or Restrict Processing: You have the right to request deletion of your Personal Information or restrict its processing. We may postpone or deny this if your Information is in current use for the purposes for which it was collected (e.g. associated with a pending order) or for other purposes such as legal obligations. When processing a request for erasure, Shopify will anonymise the personal data of the buyer, but keep non-personal data such as revenue information and order details.
Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your Personal Information. Exercising this right will not affect the lawfulness of processing your Personal Information based on your consent before its withdrawal.
Right of Data Portability: Where technically feasible, you have the right to ask to transfer your Personal Information in accordance with your right to data portability.
Right to Lodge Complaint: You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your Personal Information.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you have any questions or concerns regarding your rights, please contact our DPO at email@example.com. Or contact Shopify’s Data Protection Officer at firstname.lastname@example.orgDATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. If no erasure requests are received, Shopify will keep data for the lifetime of this Site, and purge personal data within 90 days after that.LINKS
We are not responsible for the privacy practices of other sites you may be directed to by clicking on an external link on this Site. We encourage you to read their individual privacy policies.CHILDREN’S PRIVACY
Protecting the privacy of minors is especially important to us. We will never collect or maintain Personal Information on our Site from those we actually know are under 16. If we discover that a minor has provided us with Personal Information, we will promptly request deletion of it from our systems.COOKIES AND OTHER TRACKING MECHANISMS
a) Cookies: A cookie is a text file that a website transfers to your device for record-keeping purposes. You can control and manage cookies in various ways through your web browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Functional Cookies: these are necessary to for this Site to work, to allow users to browse it and use its features, and to increase security.
Reporting and Analytics Cookies: collect information about how you use our website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include: First Party Analytics Cookies (estimate the number of unique visitors, to improve our Site and detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing.) and Third Party Analytics Cookies (such as Google Analytics to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website.)
Social and Content Cookies: placed by social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that create reviews sections).
Advertising Cookies: may be used to tailor marketing to you and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you.
For further details on how the Shopify platform specifically employs cookies, please visit:. https://www.shopify.com/legal/cookies
You can manage the use of third-party cookies at www.aboutads.info/choices. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and you can manage your Google privacy settings by going to https://myaccount.google.com/opt out.
b) Clear GIFs, pixel tags, web beacons: these are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages. We or our service providers may use these, in connection with our Site, to track the activities of visitors, help us manage content, and compile statistics about Site usage. They are also used in our HTML email newsletters to track response rates, clicked certain links etc (by recording the subscriber’s email address, IP address, and date / time associated with the action). They may also be used to measure effectiveness of advertisements and to perform online marketing activities.
For more information or inquiries about this Site’s privacy practices, please contact us:
Email: email@example.com (Data Protection Officer - Jennifer Krebsz)Mailing Address:
Sick On Sin
PO Box 245
Lynden Ontario L0R 1T0
This policy was last update: May 25, 2018